Frequently Asked Questions
Everything you need to know about our wearable music technology.
What is the difference between the Pulse and the Core?
The Pulse is our dedicated vibrating metronome, while the Core serves as a 4-in-1 tool featuring a metronome, vibrating watch, contact tuner, and decibel meter.
How long does shipping take for international orders?
We offer worldwide shipping. Orders typically arrive within 3-5 business days via express shipping or 7-14 business days via standard shipping, depending on your location.
Does Soundbrenner offer a warranty on its devices?
Yes, all Soundbrenner wearables come with a one-year limited warranty that covers any manufacturing defects or hardware malfunctions.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund, minus shipping costs.
Can I sync multiple devices together for a band practice?
Absolutely. Using our Multi-Link feature, you can sync up to five Soundbrenner devices to a single smartphone or tablet so the whole band can feel the same beat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.