Returns & Exchanges

At Soundbrenner, we want you to be fully satisfied with your musical tools; that is why we offer a 30-day money-back guarantee on all our wearable metronomes and accessories. If your gear isn't the right fit for your rhythm, we make the return process simple and transparent.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the request within 30 days of delivery.

• 2.
  Pack Your Gear

  Place the product in its original packaging including all charging cables, straps, and manuals to ensure a full refund.

• 3.
  Affix the Shipping Label

  Download and print the prepaid shipping label provided by our support team and securely attach it to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned electronics, your refund will be processed to your original payment method within 5-7 business days.